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Critical Communications Training

DialogueWORKS Real Talk Workshops

"In 20 years of organizational development, I’ve never experienced a course that has the personal impact and power to change behavior that DialogueWORKS does."
– Director of Human Resources, Kodak

Improve performance, accelerate productivity, and build respect all while creating stronger and better relationships with clients, partners, individuals, and teams inside your organization in this live workshop. In just one day, learn the skills that will transform your organization – increasing engagement, growing contribution, and developing the candor to talk about what matters most.

Simply, learn to hold REAL conversations that get tangible results. With over 20 years of experience, DialogueWORKS has become the Industry Leader in Communications Training for Fortune 100 companies and other large organizations.

 

Past Attendees

Our Philosophy

Organizations Don’t Perform – People Do.

Because of this, we believe in developing and maximizing the skills of individual contributors to improve the capacity of the enterprise. We help organizations put people back in the business of the business by earning respect, building relationships, and getting results.

Benefits

The Very Real Results from Very REAL Conversations

  • Get the results you’ve been wanting, personally and professionally
  • Revamp organization accountability and execution – internally and externally
  • Create a culture of respect
  • Resolve current issues
  • Build stronger, better relationships
  • Decrease the “chatter”
  • Increase engagement
  • Increase contribution
  • Transform conversations to be goal-orientated
  • Improve cooperation and collaboration
  • Hold meaningful and effective conversations
  • Increase employee and customer satisfaction
  • Accelerate productivity
  • Experience higher levels of commitment and performance
  • Create a leadership style of mutual understanding and agreement
  • Learn to talk candidly about competing demands within work projects which will improve alignment and execution of objectives to reach desired results
  • Strengthen teamwork in solving problems and managing complex challenges in cross-functional workgroups
Included

REAL Talk™ Cues & Do's

Included with DialogueWORKS training programs is a weekly lesson which takes the initial training and brings it into the depths of your organization as an ongoing, comprehensive learning experience. Each lesson, delivered straight to your mobile device or inbox, reviews core training material and provides several “cues,” or behaviors, which participants should recognize from the training and also “do’s,” which are plans of action for communicative implementation, inspiring real change.

After learning and modeling DialogueWORKS behaviors during the training session, you will solidify habits of successful and goal-orientated communication through microlearning opportunities personally presented to each individual in your organization by leaders of the DialogueWORKS training programs.

How DialogueWORKS™ is Different

The New Generation of Communications Training

Technology, information proliferation, and an unprecedented decline in face-to-face communication has resulted in the inability for many individuals and businesses to effectively and positively communicate with others.

Lack of respect, conflict avoidance, dishonesty, bad attitudes, tardiness, useless meetings, criticism, struggling to discuss broken commitments and provide feedback, poor performance, lack of accountability, and ongoing conflict have frequently become the norm rather than the exception. Holding an edge in communication abilities is rarer than ever before. There has never been a greater need or a better time to engage in the active learning of potent communication.

In an age where the ability to communicate positively and effectively has become a scarcity, DialogueWORKS has emerged as a global leader in providing the best, most updated solution available. To create sustainable change in your organization’s performance-based communication, DialogueWORKS’ revolutionary training digs deep to change the very culture of your organization: to give every individual contributor – whether they are in management or are individual contributors, whether they are in project management, accounting, engineering, sales, human resources or marketing – the ability to find their voice and magnify their impact.

Learning Objectives

The 8 Core Principles of DialogueWORKS

Attendees will learn 8 simple and effective core principles with corresponding skill sets that they can engage to ensure their dialogue works:

  1. The Awareness Principle: Participants become consciously aware of conversational dynamics, enabling them to manage those dynamics for optimal effectiveness.
  2. The Knowledge Principle: Participants learn four simple dialogue skills used in all effective communication and learn to recognize the crutch of fight or flight behavior.
  3. The Preparation Principle: Participants learn to use the four-step REAL Conversation Framework which allows them to effectively prepare prior to holding a difficult conversation.
  4. The Reflection Principle: Participants learn to distinguish the four different interaction styles and gain awareness of themselves to avoid offending others.
  5. The Perception Principle: Participants recognize how their thinking creates their results and influences how they communication and act towards others.
  6. The Expression Principle: Participants learn to deliver a respectful message without creating defensiveness on the part of the listener.
  7. The Discovery Principle: Participants learn to ask the “right” questions to create respect, enhance sincerity, deepen understanding, harbor openness, and foster engagement.
  8. The Connection Principle: Participants learn that listening is the key to defusing defensiveness and resolving conflict.

Cancellation and other Policies

Because of the nature of event planning, DialogueWORKS Real Talk™ has a number of policies that address participant replacements, credit transfers, and cancellations.
Substitutions may be sent in your place at no fee. Please notify DialogueWORKS Real Talk™ with any substitutions at least 24 hours prior to the workshop date.

Prior to 7 business days before your scheduled workshop, you may cancel your registration and receive a full refund, less a $50 processing fee. Failure of notification will result in the forfeiture of any obligation by DialogueWORKS Real Talk™.

Prior to 3 business days before the workshop you may be issued a credit to attend another scheduled workshop within 12 months, at no additional cost. You may still be issued a credit inside of the 3-business-day window of your originally-scheduled workshop to be used at any of our public workshops within 12 months; however, there will be an additional $75 processing fee. We offer one reschedule per individual.

DialogueWORKS Real Talk™ does not book hotel room blocks for any public event, so please plan accordingly. Due to the exclusive confidential copyrighted material of DialogueWORKS Real Talk™, no recording will be permitted under any circumstances.

More Training Options

DialogueWORKS™ On-Site Training

We come on-site to deliver the world's most advanced communications training to your organization.

DialogueWORKS™ Webinars

Understand the basics of how to communicate and create high levels of candor and accountability in your culture through these webinars.

Train-the-Trainer (T3) Program

Become certified to run the DialogueWORKS™ Workshops within your own organization.

About John Stoker

John R. Stoker, President of DialogueWORKS, LC and Light Storm Consulting, Inc. and the author of “Overcoming Fake Talk,” has been celebrated as a global leader and expert in the fields of leadership, change, dialogue, critical thinking, and conflict resolution. John has worked extensively with leaders and individual contributors, helping them increase their capacity to enhance effectiveness and improve results through various leadership and interpersonal skills initiatives.

John has spearheaded the development of his Communication training program which has quickly become the gold standard in its field. He has served clients in the aerospace, manufacturing, financial services, health, public utilities, hospitality and entertainment, telecommunications, education, natural resources, agriculture, and government and public services industries; his list of clients includes Cox Communications, Comcast Cable, Wheaton Franciscan Medical Group, Lockheed Martin, AT&T, Alcon Labs, Honeywell, American National Bank, Xactware, and Utah’s Salt Lake City Government. John has dedicated his career to improving the business results of leaders as a facilitator, speaker, and coach, focusing on the development of the interpersonal skills leaders need.

Before beginning his work in leadership development, John received a law degree from Brigham Young University and practiced as a criminal defense attorney. He also received B.A. degrees in English, French, and an M.A. in Organizational Behavior. In addition to his academic achievements and experience, John is an accomplished Grand Canyon river guide who enjoys the exhilaration of rapids and red rock.

 

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